Appendix B
Microsoft is committed to making its products and services easier for everyone to use. This section provides information about the following products and services, which make Microsoft Windows NT Workstation more accessible for people with disabilities:
· Microsoft support services for people who are deaf or hard-of-hearing
· Features in Windows NT that make using Windows NT easier for people with motion or hearing disabilities
· Setting up Windows NT for individuals who require third-party accessibility utilities
· Keyboard layouts designed for people who type with one hand or a wand
· Getting information about other products and services for people with disabilities
Support Services for Individuals Who are Deaf or Hard-of-Hearing
Through a text telephone (TT/TDD) service, Microsoft provides users who are deaf or hard-of-hearing with complete access to Microsoft’s product and customer support services.
You can call the following numbers Monday through Friday, excluding holidays. You can contact the Microsoft Sales and Information Center on a text telephone by dialing (800) 892-5234 between 6:30
a.m. and 5:30 p.m. Pacific time. For technical assistance in the United States, you can contact the Microsoft Support Network on a text telephone at (206) 635-4948 between 6:00 A.M. and 6:00 P.M. Pacific time. In Canada, dial (905) 568-9641 between 8:00 A.M. and 8:00 P.M. Eastern time. Microsoft’s product support services are subject to Microsoft’s prices, terms, and conditions in place at the time the service is used.Windows NT Accessibility Features
Windows NT includes several accessibility features that provide users who are movement or hearing disabled with better access to computers that run Windows NT. These features enable you to change your display, mouse, and keyboard features, as well as use sound to help you use Windows most effectively.
For example, if you have trouble using a mouse, you can use the MouseKeys feature, which enables you to use the numeric keypad to move the mouse pointer.
To find these features, double-click the Accessibility Options icon in Control Panel. For a more detailed list of procedures, look up "accessibility" in the Help Index.
Accessibility Options Shortcut Keys
To use Accessibility Options shortcut keys, the shortcut keys must be enabled. For more information, look up "accessibility" in the Help Index.
To |
Press |
Toggle StickyKeys on and off |
SHIFT 5 times |
Toggle FilterKeys on and off |
RIGHT SHIFT for 8 seconds |
Toggle ToggleKeys on and off |
NUMLOCK for 5 seconds |
Toggle MouseKeys on and off |
LEFT ALT + LEFT SHIFT + NUMLOCK |
Contrast on and off |
LEFT ALT + LEFT SHIFT + PRINT SCREEN |
Setting up Windows NT for Individuals Who Require Third-party Accessibility Utilities
It is not possible to run the Windows NT installation program in standard mode concurrently with third-party accessibility utilities such as screen readers or screen magnifiers. Users who require accessibility utilities such as these can use the installation program’s Unattended Setup mode from a command line. The Unattended Setup mode installs Windows NT without requiring any user interaction. It can also be used to install an accessibility utility automatically at the same time. For complete instructions, see the file ACCSETUP.TXT on your installation disk.
Customizing Windows NT
There are many ways you can adjust the appearance and performance of Windows NT, your mouse, and your keyboard to suit varying vision and motor abilities without requiring any additional software or hardware. Application note WW1279 describes the specific methods.
If you have a modem, you can download application notes from the following network services:
· CompuServe
· GEnie
™· Microsoft OnLine
· Microsoft Download Service (MSDL), which you can call at (206) 936-6735 any time except between 1:00
A.M. and 2:30 A.M. Pacific time. Use the following communications settings:
For this setting |
Specify |
Baud rate |
1200, 2400, or 9600 |
Parity |
None |
Data bits |
8 |
Stop bits |
1 |
· Various user-group bulletin boards (such as the bulletin-board services on the Association of PC User Groups network)
Keyboard Layouts for Single-Handed Users
Microsoft distributes Dvorak keyboard layouts that make the most frequently typed characters on a keyboard more accessible to people who have difficulty using the standard "QWERTY" layout. There are three Dvorak layouts: one for two-handed users, one for people who type with their left hand only, and one for people who type with their right hand only. The left-handed or right-handed keyboard layouts can also be used by people who type with a single finger or a wand. You do not need to purchase any special equipment to use these features.
Microsoft Windows NT already supports the two-handed Dvorak layout, which can be useful for coping with or avoiding types of repetitive-motion injuries associated with typing. For a detailed list of procedures, look up "Dvorak" in the Help Index.
Documentation in Alternative Formats
People who have difficulty reading or handling printed documentation can obtain most Microsoft publications from Recording for the Blind, Inc. Recording for the Blind distributes these documents to registered, eligible members of their distribution service, either on audio cassettes or on floppy disks. More than 80,000 titles are available, including Microsoft product documentation and books from Microsoft Press. You can contact Recording for the Blind at the following address or phone numbers:
Recording for the Blind, Inc. |
Telephone: (609) 452-0606 |
More Information for People with Disabilities
For more information about Microsoft products and services for people with disabilities, contact:
Microsoft Sales Information Center |
Voice telephone: (800) 426-9400 |
The Trace R&D Center at the University of Wisconsin–Madison produces a book and a compact disc that describe products that help people with disabilities use computers. The book, titled Trace Resource Book, provides descriptions and photographs of about 2,000 products. The compact disc, titled CO-NET CD, provides a database of more than 18,000 products and other information for
people with disabilities. It is issued twice a year. To obtain these directories, contact:
Trace R&D Center |
Voice telephone (608) 263-2309 |
For general information and recommendations about how computers can help specific individuals, consult a trained evaluator who can best match the individual’s needs with the available solutions. An assistive technology program in your area will provide referrals to programs and services that are available to you. To locate the assistive technology program nearest you, you can contact:
National Information System (NIS) |
Voice/text telephone: (803) 777-4435 |